FAQ | Medical Supply Store in Midland TX (Serving Midland & Odessa)
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Looking for medical equipment in Midland, TX or Odessa? Below are quick answers to the most common questions about rentals, sales, delivery, and availability.
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Do you accept insurance?
No. We are a cash pay medical supply store in Midland, TX, which allows faster service, transparent pricing, and no delays waiting on approvals.
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Do you have equipment in stock today?
Yes. We stock high demand items like hospital beds, wheelchairs, walkers, knee scooters, lift chairs, and bathroom safety equipment. Most items are available same day in Midland and Odessa.
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Do you offer same day delivery in Midland or Odessa?
Yes. We provide same day or next day delivery and setup for most equipment in Midland, Odessa, and surrounding areas.
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What medical equipment do you rent?
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Hospital bed rentals
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Wheelchair rentals
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Knee walker rentals
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Lift chair rentals
Call or text to check current availability today.
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Do you deliver and set up equipment?
Yes. We handle delivery, setup, and basic instruction, so everything is ready to use before we leave.
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Can you help me choose the right equipment?
Yes. We provide local, experienced guidance based on your needs. No call centers, no guessing. Just real help.
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What is your return policy?
Returns are accepted within 3 days if unused and in original packaging.
Special order items may have a restocking fee.
Shipping costs are non refundable.
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What if something is defective or under warranty?
We assist with warranty claims and will help you get a replacement, store credit, or refund once approved.
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How fast do you ship orders?
Orders typically ship within 1 to 2 business days, with delivery in 2 to 7 days depending on location.
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Can I cancel or change my order?
Yes, as long as it has not shipped. After shipment, standard return policies apply.
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Do you offer financing for medical equipment?
Yes. We offer medical equipment financing in Midland, TX, including CareCredit. Approval varies, but we will help you find an option that works.
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Do you serve Odessa and surrounding areas?
Yes. We proudly serve Midland, Odessa, and nearby West Texas communities with pickup and delivery options.
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Need Help Now?
Call or text 432-789-2210
or email info@midlandmedicalsupply.com
If you are searching for medical supply store near me in Midland or Odessa, we have equipment in stock and ready today.
Terms and Conditions for SMS Messaging
& Privacy Notice
1. Acceptance of Terms: By opting into our SMS messaging service, you agree to these Terms and Conditions. Your use of our SMS service constitutes your acceptance of these terms.
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2. Opt-In Consent: By providing your phone number, you consent to receive SMS messages from us, including but not limited to promotional offers, updates, and transactional messages. Standard message and data rates may apply.
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3. Message Frequency: Message frequency varies based on user interactions and preferences. We will not send more than a reasonable number of messages per month.
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4. Opt-Out and Support: You can opt out of receiving SMS messages at any time by replying "STOP" to any message. After opting out, you will no longer receive SMS messages unless you opt in again. For assistance, reply "HELP" or contact our support team.
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5. User Responsibilities: You agree to provide accurate and valid phone numbers and to be the authorized user of the mobile device. You are responsible for any charges incurred by receiving SMS messages.
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6. Privacy Policy: Your information will be handled per our Privacy Policy. We do not sell, rent, or share your phone number with third parties for marketing purposes.
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7. Service Availability: We do not guarantee that our SMS service will be available at all times. Factors beyond our control, such as carrier outages or technical issues, may affect service delivery.
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8. Limitation of Liability: We are not responsible for any delays or failures in SMS message delivery. We are also not liable for any damages, including lost profits or data, resulting from the use of our SMS service.
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9. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Continued use of the SMS service after changes are made constitutes acceptance of the new terms.
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10. Contact Information: For any questions or concerns regarding these Terms and Conditions, please contact us at 432-789-2210
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SMS Terms of Service
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By opting into SMS through a web form or other medium, you agree to receive text messages from Midland Medical Supply. These messages may include appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Standard message and data rates may apply.
For more information, see our privacy policy at https://www.midlandmedicalsupply.com/faq.
Reply HELP for assistance or STOP to opt out at any time.
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SMS Terms & Conditions
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By opting into SMS communications from Midland Medical Supply, you agree to receive messages related to:
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Appointment reminders
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Order alerts
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Account notifications
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Billing updates
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Other relevant service updates
Additional Terms:
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Messaging frequency may vary.
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Standard message and data rates may apply.
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To opt out at any time, text STOP.
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For assistance, text HELP or visit our website at www.midlandmedicalsupply.com.